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Inclusalytics Snapshot: Chapter 14

  • Writer: Sertrice Shipley
    Sertrice Shipley
  • May 22
  • 4 min read

When we began the journey of writing Inclusalytics: How DEI Leaders Use Data to Drive Their Work, we realized that so many organizations were still early on in their DEI journeys and needed support determining what DEI is at its core, how to measure it, and how to turn that data into action. With those questions from our clients in mind, our research background in human behavior in the workplace, and through copious interviews with DEI leaders, Inclusalytics was born. The reception for the book over the last three years has been more than we could have ever imagined!


 And while the book is an easy read, sometimes you need something even shorter to digest or perhaps a quick refresher on key points.


Never fear! Over the course of the next few months, we’ll be releasing “Inclusalytics Snapshot” blogs for each of the chapters of our book Inclusalytics. These recaps (or sneak peeks!) provide a glimpse of some of what we covered in our best selling book. Up next: Chapter Fourteen!


Chapter 14: The Future of Inclusalytics 

Diversity, equity, and inclusion (DEI) has never been more scrutinized than it is today. With growing political and corporate pushback, critics argue that DEI efforts are performative, divisive, or even ineffective. However, the future of DEI isn’t about surface-level commitments or rigid mandates—it’s about evolution, innovation, and data-driven decision-making. This is where Inclusalytics—the intersection of DEI and analytics—plays a critical role in making DEI efforts not only impactful but also sustainable. 


DEI is Moving Fast—Technology Must Keep Up 

The DEI landscape is evolving rapidly, and organizations must adapt. However, technology alone isn’t the answer. AI-driven hiring tools, data analytics platforms, and algorithmic decision-making all promise greater efficiency—but they are still susceptible to human biases. If organizations blindly trust technology without actively mitigating bias, they risk reinforcing the very inequities they seek to eliminate. The future of DEI requires a deliberate approach: using technology responsibly, questioning data integrity, and ensuring that digital tools serve as enhancers, not barriers, to inclusion. 


Embedding DEI Into the DNA of an Organization 

One of the most common criticisms of DEI is that it’s a “side initiative” rather than a core business function. To counteract this, organizations must integrate DEI into every aspect of how they operate. It cannot be limited to HR policies or occasional workshops—it must be a foundational principle that influences leadership decisions, workplace culture, hiring practices, and customer engagement. The future of Inclusalytics is about using data not just to measure DEI outcomes but to shape an organization’s entire strategic approach.


Measurable Accountability and Transparency 

Critics argue that DEI efforts lack accountability, making it easy for organizations to pledge commitment without meaningful follow-through. The solution? Public accountability and measurable outcomes. When leaders, especially executives, are held accountable for DEI progress through transparent reporting and clear benchmarks, the work is far more likely to stick. Data-driven DEI strategies ensure that success isn’t subjective—it’s quantifiable. By publishing DEI reports, tracking hiring and retention demographics, and tying executive compensation to DEI metrics, organizations can reinforce their commitment and dispel skepticism. 



Experimentation Means Failure—And That’s Okay 

The fear of backlash or getting it wrong often paralyzes organizations from taking bold steps in DEI. But failure is an inevitable—and necessary—part of progress. Just as companies experiment with product development or market strategies, DEI initiatives must also be tested, refined, and improved. Organizations need to normalize learning from setbacks rather than abandoning DEI efforts at the first sign of criticism. Mistakes provide valuable insights—what matters is how those lessons shape the next steps. 


Collaboration is Key: Sharing Knowledge and Resources 

No single organization has mastered DEI. Those leading the way understand that collaboration—not competition—is the key to progress. The future of Inclusalytics lies in creating networks where businesses, non-profits, and DEI experts can share best practices, challenges, and data-driven insights. When organizations work together, they accelerate learning, reduce redundancy, and create a more unified approach to inclusion that benefits all industries. 


Centering Identities and Intersectionality 

A one-size-fits-all DEI approach is outdated. The future of DEI work must focus on intersectionality—recognizing that individuals navigate workplaces with multiple, overlapping identities. To truly understand workplace experiences, organizations need to collect and analyze data that reflects these complexities. But this requires trust: employees must feel safe disclosing personal information, knowing that it will be used to drive meaningful change. Transparency about data collection—why it’s being gathered, how it will be used, and what actions will follow—is essential. 


Building a Sustainable DEI Future 

For DEI to have a lasting impact, it must be mutually beneficial. Employees should feel actively involved in shaping DEI initiatives, rather than being passive participants in top-down programs. This participatory approach fosters engagement, drives real change, and ensures that DEI isn’t just a corporate trend—it’s a long-term strategy. 


DEI isn’t a passing fad or a political statement—it’s a fundamental component of business success. As organizations face heightened scrutiny, the solution isn’t to retreat, but to evolve. The future of Inclusalytics lies in data-driven accountability, collaboration, and a steadfast commitment to creating workplaces where everyone, regardless of background, can thrive. The question isn’t whether DEI will remain relevant—the question is whether organizations will have the foresight to embrace its future. 


Want to read more? Buy your own copy of Inclusalytics here.  

 

Looking to get started on your DEI measurement journey in your organization? Contact us today.  

 

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